1. General Information
These Terms and Conditions ("Terms") govern the purchase of UROFERON dietary supplement products through the website https://uroferon.life (the "Website").
Seller: VAMSI TRADE LTD, Vrazdebna kvartal, 8th Street, No. 108, Sofia, Bulgaria. Email: feedback@vamsi.bg
By placing an order on our Website, you confirm that you have read, understood, and agree to be bound by these Terms.
2. Products
UROFERON is a dietary supplement, not a medicine. It is not intended to diagnose, treat, cure, or prevent any disease. The product is manufactured in the European Union in accordance with GMP and ISO standards and complies with Regulation (EC) No 1169/2011 on food information to consumers.
The product is intended for adult men aged 18 and over. It is not suitable for pregnant or breastfeeding women or children.
3. Ordering and Contract Formation
Orders can be placed through the order form on our Website. Upon submitting your order, you will receive a confirmation phone call within 15 minutes to verify your order details. The contract of sale is concluded when we confirm your order by phone.
We reserve the right to refuse or cancel any order at our discretion, for example, in cases of suspected fraud, incorrect pricing, or product unavailability.
4. Prices and Payment
All prices are displayed in the local currency of the respective country version of the Website. The applicable price is the one displayed at the time of your order.
We offer the following payment method:
- Cash on delivery (COD): You pay the courier upon receiving the product. No advance payment is required.
There is no additional fee for cash on delivery.
5. Delivery
We deliver to all regions within our operating countries: Bulgaria, Spain, Slovakia, Hungary, Latvia, Romania, Slovenia, Croatia, and Lithuania.
- Delivery time: 1–4 business days, depending on your region.
- Delivery cost: Free of charge.
- Delivery partner: Local courier companies.
Risk of loss or damage to the product passes to you upon delivery. Please inspect the package upon receipt and report any issues to the courier immediately.
6. Right of Withdrawal (EU Consumers)
In accordance with EU consumer protection law (Directive 2011/83/EU), you have the right to withdraw from the contract within 14 days from the day you receive the product, without giving any reason.
To exercise your right of withdrawal, please contact us at feedback@vamsi.bg before returning the product. We will provide you with further instructions.
For detailed information about returns, refunds, and the withdrawal process, please see our Return & Refund Policy.
7. Limitation of Liability
To the maximum extent permitted by applicable law, VAMSI TRADE LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or Website.
Nothing in these Terms limits any statutory rights you may have as a consumer under applicable EU or national law.
8. Intellectual Property
All content on this Website, including text, images, logos, and design, is the property of VAMSI TRADE LTD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Bulgaria, without prejudice to mandatory consumer protection provisions in your country of residence.
If you are a consumer residing in the EU, you may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. The version applicable to your order is the one published on the Website at the time of your purchase. Changes will not affect orders already confirmed.
11. Contact
If you have any questions about these Terms, please contact us:
- Email: feedback@vamsi.bg
- Address: VAMSI TRADE LTD, Vrazdebna kvartal, 8th Street, No. 108, Sofia, Bulgaria